Frequently Asked Questions
Everything you need to know about bringing VERDENA into your home
What is the typical shipping time for furniture orders?
Standard shipping for small home decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer international shipping?
Currently, VERDENA ships to the continental United States and Canada. We are working on expanding our logistics to support international home enthusiasts in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
Are your materials sustainably sourced?
Yes, sustainability is at the heart of VERDENA. We prioritize FSC-certified woods, recycled textiles, and eco-friendly finishes to ensure your home is as healthy as it is beautiful.
How can I track my order status?
Once your order is processed, you will receive a confirmation email with a tracking link. You can also log into your VERDENA account to view real-time updates on your shipment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.